Assistant Store Manager

Summary

The Assistant in Training (AIT) and Assistant Manager positions share primary responsibility to fulfill our mission: to create the most enjoyable shopping experience possible for our guests. Responsibilities include sales, merchandising, operational tasks (cashiering, merchandise display, register procedures, routine cleaning), recruiting new teammates, training, and leadership. The Assistant Manager is a progression from the AIT, adding high‑level duties while retaining core responsibilities.

Pay range: $18–$22 hr (base rate plus commission for sales positions). Final offers are based on skill set, experience, location, and qualifications.

Full‑Time Benefits

• Health coverage with 100% preventive care and access to virtual care.
• Dental and vision insurance covering routine care.
• Virtual care 24/7 for general, behavioral, and dermatology consultations.
• Mental health resources via Employee Assistance Program.
• 401(k) with company match and optional HSA/FSA contributions.
• Performance bonuses and enlistment‑based incentives.
• Teammate discount: 40% off products, 25% off gift cards.
• Paid time off: vacation starting at 80–120 hrs, sick time 40 hrs/year, floating holidays, bereavement leave.
• Income protection: basic life, AD&D, supplemental disability options.
• Leave of absence support with guidance from benefits team.
• Supplemental insurance options (accident, critical illness, hospital indemnity).
• Additional benefits: legal services, identity theft protection, pet insurance.

Part‑Time Benefits

• Same discount as full‑time teammates.
• Access to two comprehensive medical plans with 100% preventive coverage and virtual care.
• 401(k) with company match.
• Mental health resources via EAP.
• Paid leave accrues where required and is available by hours worked.

• Greet guests warmly and provide legendary service.
• Answer questions about store and merchandise; recommend items based on guest needs.
• Suggest additional items to enhance the guest experience.
• Share product knowledge and sales education with teammates.
• Maintain awareness of current promotions, payment policies, and security practices.
• Aim to achieve personal sales‑per‑hour, average sales, and total net sales goals.
• Provide service across front 5, sales floor, fitting rooms, and register areas.
• Know exchange and return procedures and turn them into show‑manship opportunities.
• Maintain and fill the Sales Presentation Guide daily to track progress.
• Exceed performance standards in all Buckle business builders and guest loyalty programs.
• Use inventory management tools to expand product selection.
• Build long‑term guest relationships and lead by example.
• Identify and communicate guest levels with the team.
• Ask business‑driven, show‑manship questions regularly.
• Be coachable and welcome feedback to improve sales presentations.
• Maintain high standards, whether or not the manager is present.
• Plan sales goals with the Store Manager and demonstrate ownership of store performance.
• Passion for product education and show‑manship to create results.

• Recognize recruitment opportunities via jobs cards, email referrals, and teammate recommendations.
• Coach and build relationships to develop new teammates.
• Support new teammates in meeting Buckle’s standards for orientation, loss prevention, and sales presentation.
• Maintain a positive floor culture and personal dress code.
• Participate in daily setup, training, and performance tracking.
• Motivate teammates to complete daily tasks set by store management.
• Demonstrate and coach denim show‑manship and fit cards.
• Coordinate departmental action and track through weekly delegation worksheets.
• Ensure leadership actions during segments and involve guests with products.
• Communicate with fellow leaders and maintain a positive environment.
• Understand and explain pay and benefits to trainees.
• Execute leadership playbook and maintain accountability for all items.
• Coach training for all non‑sales positions.
• Identify and act on all training needs.

• Own zones, assign projects to teammates, and deliver learning objectives.
• Execute…