Sales Manager

Sales Manager – South America

The Sales Manager – South America is accountable for growing South America markets into our South America DMC, and Beyond lodges, camps and yachts. The role also supports the thoughtful cross‑promotion of and Beyond’s other operating geographies in Africa and Asia where this strengthens client relationships, partner confidence and the guest journey. The role is accountable for South America gross revenue generation, delivered in partnership with in‑market sales representatives, together with margin maintenance and improvement across Touring, Lodges, Camps and Yachts.

Success in this role requires disciplined planning, consistent execution and close alignment with the Regional Sales Manager – South America and the Managing Director – South America Touring. They will also lead the trade sales focus needed to identify, win and retain the right clients, while identifying new revenue opportunities that support and Beyond’s brand, commercial goals and long‑term partner relationships.

The person in this role will bring sound judgement, resilience and calm decision‑making in a fast‑paced, high‑pressure and complex environment.

• Accountable for the delivery of gross revenue for South America against agreed budgets, segmented by Lodges, Camps and Yachts, and South American Touring (DMC).
• Geographic Target Setting:
  Provide input and guidance, then agree revenue budgets by market representative, channel and geography in conjunction with the Regional Sales Manager – South America and Managing Director – South America Touring.
• Accountable for market margin delivery against agreed budgets for the Wholesale and Retail DMC business, and for Lodges, Camps and Yachts business.
• Margin maintenance and improvement:
  Effective Cost Control;
  Steering of support into targeted third‑party partners;
  Effective channel management;
  Support the ongoing quality control effort;
  Guide and influence yield management;
  Influence and input into the crafting of new Touring experiences and itinerary development;
  Grow and Beyond’s DMC support base in the channels of focus;
  Provide commercial recommendations on market prioritisation, tactical sales activity and partner focus in alignment with agreed revenue, margin and brand priorities;
  Work through direct, matrix or representative relationships to align market activity, performance focus and partner engagement as required for trade engagement, partner development and product understanding;
  Represent and Beyond with care, commercial discipline and brand integrity across trade relationships, market activity and partner engagement;
  Maintain disciplined CRM, pipeline and market intelligence practices to support accurate forecasting, focused follow‑up and clear commercial decision‑making.

• International sales and luxury tourism product, touring and DMC experience (Required).
• In depth understanding of the travel industry channels and their yielding (Required).
• Minimum three years’ international, multi‑channel sales and sales management experience in business‑to‑business sales environments (Required).
• Proven track record in business planning, implementation and sales management (Required).
• Demonstrated ability to work in and with a culturally diverse group of people (Required).
• Proven leadership experience working within a geographically dispersed sales team (Preferred).
• Proven track record of hitting and exceeding stretch sales and margin targets (Required).
• Proven track record in successfully managing analytically rigorous initiatives and their successful implementation (Preferred).
• Demonstrated success working as part of a collaborative team environment (Required).
• Knowledge of the products and destinations that and Beyond offers would be advantageous (Preferred).

• Relevant tertiary qualification or equivalent industry experience.
• Sales, commercial or leadership development qualifications would be advantageous.

• Language and destination knowledge:
  Fluency in English, with Spanish and/or Portuguese strongly preferred.
• Excellent understanding of luxury 4‑ and 5‑star product, DMC operations, destination…