Block Advisors Receptionist

The Block Advisors Receptionist position at H&R Block is a seasonal client‑service role focused on welcoming clients, coordinating appointments, and ensuring a seamless client experience.

At H&R Block, we believe in the power of people helping people
. Our purpose is to inspire confidence in clients, associates, and communities worldwide. We value a high‑performing, connected culture where everyone feels they belong.

You will greet clients, answer phones, match them with the best tax professional, schedule appointments, and maintain office cleanliness. You will also ensure client needs are met in‑person, over the phone, or virtually.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (optional)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
• Other associate benefits as per site list

$11.00 – $27.00 per hour. Minimum wage laws apply. Additional details about incentive compensation and benefits are available.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail