Customer Service Representative

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Demonstrates strong customer service and interpersonal skills while effectively managing communication and administrative tasks. Proficient in handling financial transactions and maintaining organized records to support operational efficiency.

• Customer Service Skills
• Interpersonal Skills
• Analytical Skills
• Multitasking Skills
• Organizational Skills

• Clerical Support
• Administrative Support
• Accounting System Entry
• Spreadsheet Management
• Receivables Management
• Payables Management

• Problem-Solving Skills
• Attentiveness
• Patience

• Customer Interaction
• Communication Management
• High Volume Calls
• Written Correspondence