Consulting Solution Engineer

## Consulting Solution Engineer Postulerlocations:
Petaluma:
Remote-US:
Remote-Canada time type:
Full time posted on:
Publié aujourd'huijob requisition :
R031244

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Strategic, sales and customer-facing consulting engineer combining the highest levels of proficiency in routing & switching (including hands-on depth) with the ability to articulate solution differentiation and business value. Operates alongside S3/SE/PLM in high-visibility customer engagements, mentors multiple TSEs, and serves as a sought-after resource for internal and external stakeholders.
** Key Responsibilities
*** Own consultative engagements end-to-end: discovery, architecture advocacy, test-plan influence, and value articulation.
* Lead strategic trials, capture outcomes and learnings, and translate them into adoption-driving collateral.
* Evangelize solution differentiation and drive corresponding solution implementation for customer demo lab.
* Shape portfolio strategy through competitive insights and standards participation; publish patents/white papers.
* Work closely with SE&I leadership to identify SVS opportunities and position value to Ciena customers , helping to drive adoption of SVS.
* Lead the process of providing SE&I inputs into PLM during release planning process
* Prime the incubation of new products/solutions targeted at large market opportunities, and lead technical engagement with top customers
* Partner with Solution Architects; define relationships and handoffs; coach TSE engineers as a mentor-of-mentors.
* May provide SE&I team leadership coverage from time to time to fill-in for manager when he is away or on PTO
** Customer-specific (DCOM) Responsibilities
*** Collaborate with Customer's Technical Staff as their Ciena DCOM Design Partner.
* Define gaps and opportunities to improve performance and capabilities of existing Ciena DCOM solution.
* Work with SMEs inside Ciena to define new features and functions
* Work with Customer's Technical Staff to refine and align proposed solutions with production deployment requirements
* Once productized by Ciena R&D and Test, support integration testing in customer's pre-production test environment
* Coordinate the responses to DCOM customer pre-production issues, requests and technical questions posted on Workplace and Google Chat
** Required Skills & Knowledge
*** Broad multi-domain networking expertise; strong awareness of competitive landscape and positioning.
* Exceptional communication, storytelling, and negotiation skills; executive presence.
* Ability to connect technical capabilities to business outcomes and ROI.
** Experience
* * 15+ years; proven record influencing strategic customer decisions and driving adoption.
** Education & Certifications
** Bachelor’s degree (EE/CS/E&C) or equivalent; thought-leadership contributions preferred (public speaking, publications).
** Success Metrics (KPIs)
*** Adoption and revenue influence; trial success and differentiation demonstrated.
* Executive stakeholder satisfaction; repeat strategic engagement invitations.
* Mentoring impact and thought-leadership footprint (white papers/patents).The annual pay range for this position is $169,100 - $270,100 USD#LI-WH1#LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.…