Auto Repair Center Manager

Come Join Us!

• 11 Paid Holidays
• Up to 17 days PTO first year - start earning day one, 22 days off in year two
• No work on Sundays - Facility Closed
• Best in Class Benefits – Medical, Dental, Vision, wellness program and more!
• 401K Matching $1 to $1 up to 6% annually
• Tuition reimbursement for ASE Certifications
• State of the art equipment and facilities with consistent car count
• A free AAA Membership and numerous employee discounts
• Trusted Brand for over 120 years with 60 Million+ members in North America.

• Develops strategic and tactical plans for business expansion opportunities. This includes preparing annual budgets and business plans, additional financial, market and business analysis as needed.
• Responsible for executing behavioral tactics to achieve established goals.
• Works closely with Emergency Road Service and AAA Managers to ensure effective support of repair operations.
• In partnership with leadership, develop marketing campaigns, promotional copy and tracks success.
• Collaboratively supports others lines of business to develop and coordinate opportunities to maximize COR’s exposure and supports cross-sell product opportunities.
• Plans, recruits and selects the talent required to grow the business.
• Provides active, engaged leadership through behavioral coaching and mentoring.
• Conducts performance evaluation and performance management activities for employees.
• Champion of Team Member engagement ensuring all Team Members understand how their work is connected and important to corporate strategy.
• Understands and manages to a profit and loss statement.
• Manages activities to drive results.
• Reviews metrics to determine efficiencies and recommend products, solutions and best practices.
• Responsible for large vendor relationships and commercial business offers.

• Highly developed leadership skills, quantitative and analytical skills with a proven ability to make data-driven decisions
• Ability to communicate effectively - verbal and written.
• Strong change management skills and the ability to operate in an environment of ambiguity.
• Ability to work cross-functionally across many business units and functions.
• Financial management experience, proficient math skills and adept at statistical analysis.
• Ability to write and execute business and financial plans.
• Working knowledge of Microsoft Office products.
• Automotive/mechanical background (preferred).
• Ability to drive vehicles equipped with manual transmission (preferred)
• Knowledge of equipment/tool operation and diagnostic/repair procedures (preferred).

• 5+ years Industry experience in providing repair, maintenance, and/or emergency road services for passenger and/or commercial vehicles (preferred).
• 5+ years management or leadership experience (Does not have to be in addition to 5+ years industry experience, above).
• Bachelor's degree in related area or an equivalent combination of education and experience (preferred).
• ASE Certification (preferred).

• Works outdoors at vehicle sites when servicing vehicles.
• Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls.
• Works in all weather and all traffic conditions.
• Vehicle recovery sites may be wet, messy and hazardous.
• Service Providers are required to provide a photograph for identification purposes.

Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.