Retail Print Specialist (Petaluma, CA)

Retail Print Specialist (Petaluma, CA) Staples

Address: 207 South McDowell Boulevard, Petaluma, CA 94954, US

Compensation: $18.90 - $19.15/hour

Job Type: Permanent

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment while collaborating in a fun, team‑oriented retail culture. Hiring immediately and training in print is provided.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open‑ended questions to build relationships and understand customers' copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self‑service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping).

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10–50 pound range, stand and walk continuously.

• Flexible part‑time hours, generous paid time off, weekly pay and career growth opportunities.
• Associate discounts on in‑store and online merchandise, services and warranty plans.
• Discounts at hundreds of retailers, restaurants and more.
• 401(k) plan with a company match.
• Dental and vision insurance.
• Many more benefits.

Staples does not sponsor applicants for work visas for this position.