Service Delivery Assistant

Join the Ontario Public Service as a Service Delivery Assistant located in Peterborough, Ontario. This role focuses on client application management, quality customer service, and program support.

In this position, you will prepare and review client application files, ensuring completeness and accuracy. Engage in administrative activities related to employment programs, including invigilating examinations. Provide exceptional customer support at the reception desk and through various communication channels.

Key Responsibilities:

• Prepare and review new client application files

• Support invigilation and marking of examinations

• Respond to inquiries at the front counter

• Process contracts and manage database information

• Assist with financial management tasks

Requirements:

• Knowledge of financial administration and office procedures

• Understanding of employment services and related regulations

• Strong analytical and problem-solving skills

• Proficiency in office software applications

• Ability to work collaboratively in a team environment

Deliver outstanding service and support within the employment sector as a Service Delivery Assistant!
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