Receptionist at NHS Foundation Trust

Position: Receptionist Role at NHS Foundation Trust
Join North West Anglia NHS Foundation Trust as a Receptionist, playing a crucial role in patient care and administrative excellence in the Diagnostic Imaging Department. Provide outstanding service as the first point of contact for patients.

This position requires flexibility while you work across various sites within the Trust. The Clerical Officer will ensure smooth operations by registering patients efficiently on the IT system and maintaining meticulous records.

Your role is key to fostering a welcoming environment focused on patient well-being.

Key Responsibilities:

• Efficiently register patients on the IT system

• Answer inquiries from patients and relatives

• Maintain and file patient records accurately

• Collaborate with internal and external agencies

• Train new team members, supporting growing capacities

Requirements:

• Detail-oriented with strong organizational skills

• Excellent communication and interpersonal abilities

• Experience or willingness to work in a patient-focused role

• Capability to adapt under direction from the Clerical Manager

• Participation in mandatory training programs

Help shape patient experiences at North West Anglia NHS Foundation Trust as a vital part of the reception team.
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