Personal Banker

Position: Personal Banker - Future Opportunities
## Personal Banker - Future Opportunities Postulerremote type:
Sur place locations:
Peterborough, Ontario:
Bancroft, Ontario:
Lindsay, Ontario:
Campbellford, Ontario:
Madoc, Ontario time type:
Temps pleinposted on:
Publié aujourd'huitime left to apply:
Date de fin : 31 août 2026 (Il reste plus de 30 jours pour postuler) job requisition :
R 1490828
** Lieu de travail :
** Peterborough, Ontario, Canada
** Horaire :
** 37.5
** Secteur d’activité :
** Services bancaires personnels et commerciaux
** Détails de la rémunération :**$50,600 - $71,400 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions.

Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise.
En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.
** Description du poste :
**** CUSTOMER
* ** Act as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking products/services or policies/procedures
* Provide sound advice with every customer interaction, contributing to an exceptional customer experience
* Use ability to discover and advise on meeting/exceeding customer needs by asking deeply curious and thoughtful questions
* Improve customer financial confidence through ongoing dialogue and by answering questions
* Engage in customer outreach (via phone, email, and other means) to discuss portfolio updates and/or additional opportunities which best service the customer's needs
* Provide total financial reviews and provide appropriate recommendations based on the customer's personal circumstances
* Ensure customer issues are resolved in an accurate and efficient manner, escalating issues where necessary
* Possess comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations
* Assist with maintaining a professional and inviting space in all common areas of the branch, adhering to premises, marketing, and/or regulatory guidelines, paying attention to the office space in which the personal banker occupies
* Support the frontline with transactions, as necessary
* May act as a point of escalation and support for the frontline and advice colleagues, ensuring customer problems are handled appropriately, when required
** SHAREHOLDER
* ** Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers / advice opportunities and referrals, to increase profitability and enable business growth
* Promote and offer full suite of products, advice, services and banking capabilities
* Contribute to business objectives for Operational Excellence
* Support the timely and accurate completion of business processes and procedures
* Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
* Ensure documentation that is prepared / completed is accurate and properly reflects customer / business intentions and is consistent with relevant rules / regulations
* Identify, suggest and actively participate in process improvement opportunities
* Ensure necessary due diligence to support the accuracy of all transactions / activities
* Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
* Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
* Assume responsibility to…