Team Lead, Management

Position: Roots Team Lead
Take charge as a Team Lead at Roots in Peterborough, Ontario, and inspire your sales team while delivering outstanding customer service. This role combines leadership with a focus on operational functions.

As Team Lead, your primary responsibility is bridging the gap between leadership and associates. You should have over one year of experience in retail and be recognized as a leader. This position requires you to promote a welcoming atmosphere that leaves a lasting impression on customers.

Key Responsibilities:

• Exhibit customer-oriented selling practices

• Assist in executing effective operational strategies

• Support new associate training and onboarding

• Provide consistent performance feedback to team

• Ensure timely task delegation for optimal efficiency

Requirements:

• At least 1+ years in a retail environment

• Recognized leadership skills in a team setting

• Knowledge of daily banking and POS systems

• Excellent organizational skills and problem-solver

• Must be available for shifts on weekends and holidays

Drive customer loyalty and operational success as a Team Lead at Roots.
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