Manager of Client Services

Position: Manager of Client Services CIBC
Join CIBC as the Manager of Client Services in Peterboro-Monaghan&Lansdowne, where you will enhance client relationships through excellent service and team leadership.

This managerial position requires you to coach and lead a team dedicated to delivering quality client service. You will actively participate in performance management while integrating the needs of clients and team goals. Your flexibility across locations will help foster a supportive and service-oriented environment.

Key Responsibilities:

• Coach and develop client service team members

• Promote high service standards and relationship-building

• Address and escalate client issues as necessary

• Monitor and improve banking center business performance

• Serve as a community ambassador for CIBC

Requirements:

• Valid Mutual Funds License or equivalent

• Proven record in financial advising and leadership

• Strong client service orientation

• Ability to motivate a team effectively

• Commitment to fostering an inclusive atmosphere

Lead the charge in exceptional financial service and client relationship management at CIBC.
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