Tim Hortons Afternoon Supervisor

Location: Bridgenorth

Lead an energetic team as Afternoon Supervisor at Tim Hortons, emphasizing guest service and hospitality in a fun environment. Drive team performance and ensure operational efficiency during shifts.

As an Afternoon Supervisor, you will play a vital role in people management, guiding your team to deliver exceptional service. You will address guest concerns promptly and maintain optimal team coverage for seamless operations. Your leadership will be crucial in fostering a positive work atmosphere while meeting daily objectives.

Key Responsibilities:

• Model hospitality excellence for team members

• Resolve guest complaints efficiently and effectively

• Assist with recruitment and retention strategies

• Ensure compliance with Tim Hortons operating standards

• Complete shift documentation accurately and timely

Requirements:

• Minimum 1 year experience in a supervisory role

• Strong leadership and communication skills

• Ability to work in a fast-paced environment

• Knowledge of health and safety legislation

• Commitment to team development and service quality

If you have a passion for hospitality and team leadership, this role is for you.
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