Service Supervisor at Toromont Cat

Take the lead as a Service Supervisor at Toromont Cat in Peterborough. Drive team performance and ensure quality standards while enhancing customer satisfaction in a full-time role.

As a Service Supervisor, you'll be pivotal in delivering excellence. Your leadership will guide a team of technicians, focusing on safe work practices and operational efficiency. With at least three years of supervisory experience, you will engage with customers, manage work orders, and develop team capabilities to meet business goals.

Key Responsibilities:

• Model safe work behaviors and comply with health policies

• Provide excellent customer service as a key shop contact

• Train and coach technicians to exceed expectations

• Create and review quotes and invoices for clients

• Collaborate with departments to enhance service delivery

Requirements:

• Minimum post-secondary education required

• At least 3 years in a supervisory role

• Strong communication and leadership skills

• Proficient in managing customer relationships

• Experience with financial implications of service work

Leverage your supervisory skills to deliver outstanding service and growth at Toromont Cat in Peterborough.
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