Part-Time Food & Beverage Cashier-PET Job Peterborough area,Ontario Canada,Restaurant/Food Service

Position Summary:

Thisposition isresponsible forgreeting and seating guests with regard to rules, regulations and outlet operational guidelines. UnderthesupervisionofF&B Manager or Supervisor, this role must contribute to a safe and welcoming work environment for all employees and patrons. Ensures adherence to all polices and procedures. This position may be performed in a restaurant, buffet operation, and positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to self-motivateandleadbyexample.

Aboveallelse,mustbealignedwith, and promote, Shorelines Casinoscultureandphilosophyofcreatinga great, memorableexperienceforourguests and colleagues.

Primary Responsibilities

Exceeds guest expectations by providing outstanding customer service.

Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day

Participates in the implementation of the departmental strategic plans.

Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials

Explains how various menu items or beverages are prepared

Assists with cleaning tables or counters; removes dishes and re-stocks when required

Performs opening or closing duties as required

Maintains accurate records, wait lists and reservations

Ensures table availability through communication with food and beverage staff; maximizes seating arrangements

Performs cashier duties, counts cash float at end of shift if applicable

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivatesstrongworkingrelationshipswithallstakeholders: guests,ownership,regulatorybodies,andemployees

Contributes toward workplace health, safety, and wellness initiatives.

Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.

Performsotherdutiesasassignedordirected and assist other co-workers as needed

Education & Qualification Requirements

People-focused and committed to service excellence

Proactive and solution-oriented with a drive to succeed

Smart Serve certification

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

POS experience

Food and beverage experience preferred