Business Development Center Representative

Are You a Customer Service Superstar with a Passion for Automotive?

Are you a highly motivated individual with exceptional communication skills and a knack for building rapport? Do you thrive in a fast-paced environment and love helping people find their perfect vehicle or service solution? If so, we want to hear from you!

• Responding to internet, phone, and other inquiries in a timely and professional manner.
• Scheduling check-in times (appointments) for service departments.
• Following up with customers to ensure their needs are met and building lasting relationships.
• Identifying customer needs and providing accurate information about our products and services.
• Maintaining accurate customer records in our CRM system.
• Contributing to a positive and collaborative team environment.

• Previous experience in a BDC role or customer service/sales environment (automotive experience a plus!).
• Inside sales experience; this is a commission based pay plan.
• Exceptional phone etiquette and written communication skills.
• Strong computer proficiency and comfort with CRM software.
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude, strong work ethic, and a desire to exceed expectations.
• Goal-oriented with high performance for achieving targets.

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• A supportive and friendly work environment.
• Modern facilities.
• Company events
• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount

Peterborough Volkswagen is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay:
From $55,000.00 per year

Expected hours: 44.0 per week

Work Location:

In person