Inside Sales Family Service Counselor

Join our mission to serve families as an Inside Sales Family Service Counselor. This role focuses on generating leads, offering exceptional service, and building relationships within the community.

The Family Service Counselor plays a vital part in the cemetery by selling pre-need and at-need arrangements. With an emphasis on empathy and understanding, you will connect with families and provide personalized solutions. Collaboration with funeral directors and location managers ensures seamless service delivery.

Key Responsibilities:

• Generate leads through daily prospecting

• Build trust-based relationships with families

• Respond to client inquiries with professionalism

• Collaborate with team members for service excellence

• Maintain productivity through activity tracking

Requirements:

• High school diploma or equivalent

• Preferred 1-2 years of customer service or sales experience

• Valid driver's license with a clean record

• Ability to work flexible hours including evenings

• Empathy and strong communication skills

Bring your commitment to personalized service and relationship-building to support families effectively as a Sales Professional.
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