Goeasy Financial Service Expert

Take the next step in your career as a Financial Service Expert with goeasy. Engage with customers to help them achieve their financial aspirations through dedicated service.

As a Financial Service Expert, you will proactively support customers by understanding their financial situations and matching them with appropriate products. Your skills in objection handling and effective communication will enhance sales efforts and satisfaction. This position also involves managing past-due accounts while maintaining meticulous attention to detail in all processes.

Key Responsibilities:

• Welcome and support customers via various platforms

• Assess customer needs to suggest fitting financial products

• Educate clients on building credit and achieving goals

• Drive sales through effective product cross-selling

• Oversee collections activities for overdue accounts

Requirements:

• Strong customer interaction experience

• Excellent verbal and written communication skills

• Motivated by sales and customer satisfaction

• Proficient in objection handling and negotiation

• Must be legally eligible to work in Canada

Contribute to goeasy's mission of customer empowerment through expert financial guidance.
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