Catering Lead - Dietary

At Monadnock Community Hospital, you'll be part of something bigger than a job. For more than 100 years, MCH has been a trusted pillar of the Monadnock Region, providing exceptional care and service to our community. Our mission is rooted in compassion, hospitality, and a commitment to serving others, and every employee plays an important role in creating a positive experience for patients, visitors, providers, and colleagues.

We are seeking a Catering Lead who takes pride in delivering outstanding service and helping others. In this role, you will coordinate, organize, and provide catering services for meetings, events, celebrations, and special functions across the hospital campus. From scheduling and organizing catering requests to setting up and delivering food and beverages, you will help create welcoming experiences that bring people together.

Your attention to detail, organizational skills, and dedication to customer service will ensure every event is executed professionally and exceeds expectations.

The ideal candidate is someone who enjoys interacting with people, thrives in a fast-paced environment, and understands that hospitality can make a meaningful difference in someone's day. As the face of our catering service, you will work closely with hospital departments to coordinate event needs, manage logistics, and provide prompt, courteous, and attentive service. Whether supporting an employee recognition celebration, a leadership meeting, a community event, or a staff gathering, you will play an important role in helping others feel valued and cared for.

At MCH, we believe that taking care of our employees is just as important as taking care of our patients. We are proud to offer a supportive, collaborative work environment where employees are encouraged to grow professionally, contribute ideas, and build rewarding careers. Teamwork, respect, and service are at the heart of our culture, and we celebrate the contributions each employee makes to our organization and community.

Benefits That Support You and Your Family

• Health insurance
• Vision insurance
• Life insurance
• Short- and long-term disability insurance
• Hospital Indemnity Insurance
• Lifestyle Spending Account
• Pet Insurance
• Free membership to a local gym

Financial & Security Benefits

• Retirement savings plan
• Identity Theft Protection
• Identity Theft, Security & Devices Insurance
• Nursing Loan Assistance
• Caring for Coworkers Assistance Fund

Professional Growth & Education

• Professional development and training opportunities

Work-Life Balance

• Generous paid time off plans
• Supportive team environment
• Opportunities for career growth and advancement
• A positive workplace culture dedicated to employee well-being

• Key Responsibilities
• Coordinate and manage all catering requests through the catering ordering system, reviewing service needs, delivery locations, event dates, and timelines.
• Schedule, organize, and prepare catering orders to ensure timely and accurate delivery.
• Assemble and stage nonperishable supplies, service ware, and catering materials in advance of scheduled events.
• Deliver food, beverages, and catering supplies to designated hospital locations in a timely and professional manner.
• Set up catering displays with attention to presentation, organization, and customer expectations.
• Ensure all necessary condiments, utensils, serving pieces, and supplies are available for each event.
• Monitor catering services and provide prompt, courteous assistance to customers throughout events as needed.
• Coordinate the use of specialty linens, china, rental equipment, and other event-related supplies.
• Perform post-event cleanup and retrieve catering equipment at the scheduled pickup time.
• Maintain ongoing communication with customers regarding event details, service needs, and future catering arrangements.
• Serve as a primary point of contact for catering inquiries, order requests, and event planning support.
• Maintain accurate records of catering services and complete billing and invoice documentation.
• Ensure all catering areas, work spaces, storage locations, and equipment remain clean, organized, and properly maintained.
• Maintain a professional appearance and promote exceptional customer service at all times.
• Assist with inventory management, stocking supplies, and monitoring product availability.
• Support food preparation activities and ensure proper food handling and storage practices.
• Transport and distribute food, supplies, equipment, and materials throughout the hospital as needed.
• Assist with…