Part-Time PBM Customer Service Specialist
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep
Aetna is hiring part-time Customer Service Representatives to support the CVS Health PBM division. You will handle inbound calls about prescription insurance, coverage, and mail‑order prescriptions, with comprehensive training.
Expect a 20‑hour work week with potential overtime during peak periods. Training lasts six weeks on-site, supplemented by self-paced modules, and you will document interactions to improve service delivery while ensuring HIPAA compliance.
This Part Time role is for the Part-Time PBM Customer Service Specialist role at Aetna.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Part Time role.
The position is based in Richmond, VA, United States.
This opportunity is part of our work in Management & Operations.
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