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Field Service Technician - Petersburg, VA/Hybrid
Job in
Petersburg, Virginia, 23803, USA
Listed on 2026-05-24
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
Desktop Support, IT Support, Computer Repair / Support
Job Description & How to Apply Below
Desktop Support Technician (Tier II)
Petersburg, VA/On-Site
6+ Months
Job DescriptionUnder general supervision, the Field Service Technician provides comprehensive, hands‑on, on‑site technical assistance to VSU technology users. This role involves independently troubleshooting and resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on‑site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus.
This position requires a Tier II support level.
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