Front Desk Agent; Summer Season

Position: Front Desk Agent (Summer Season)
Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Some perks of working full time year-round for Inn at Bay Harbor include:

* A free Golf Pass and Ski Pass for both you and your family

* Free Adventure Center privileges at both The Highlands and Boyne Mountain

* Up to 50% off at the various Boyne Resorts Restaurants

* 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain

* Free Passes to Avalanche Bay Water Park at Boyne Mountain

* Discounts on Boyne Resorts lodging for Friends and Family

* Tuition Reimbursement

* PTO and Paid Sick Leave

* Health/Dental/Vision Insurance

The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals.

Patience and politeness is key.

Responsibilities

* Welcome, greet, and make guests feel comfortable and valued for the duration of their visit

* Properly perform check-in/check-out procedures in regards to guest accounts

* Keep accurate account of monies in cash drawer

* Answer phones

* Respond promptly and courteously to any guest request

* Keep professional attitude and demeanor during all guest interactions

* Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations

Qualifications

* Must be available weekends, weeknights, and holidays

* Applicants must be 18 years old

* Long periods of standing required

* Computer skills are mandatory