More jobs:
Service Advisor
Job in
Petoskey, Emmet County, Michigan, 49770, USA
Listed on 2026-06-26
Listing for:
Fletch's Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Fletch's of Petoskey is looking for a Service Advisor to join our team.
If you have drive for success, are good with people, and are passionate about the automotive industry, consider this open position.
Job Description- Ensure customer's receive quality service
- Drive the sale of technician's time to meet the department sales forecast
- Prioritize required services
- Keep customer's informed on completion times, service expenses, and any possible changes
- Greet and consult customers upon arrival
- Perform a thorough vehicle walk around and inspection
- Sell and upsell services
- Field all live service calls
- Take ownership of the customer's experience
- Experience in customer service
- Computer proficiency
- Professional appearance
- Valid driver's license
- Communication skills and ability to resolve customer concerns and question
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