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Guest Experience Specialist — Front Desk & Reservations

Job in Petoskey, Emmet County, Michigan, 49770, USA
Listing for: Home2 Suites by Hilton
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 34000 USD Yearly USD 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Home2 Suites by Hilton in Petoskey, Michigan seeks a friendly Front Desk Agent to assist guests with check-in/out, issue room keys, and coordinate with housekeeping for room availability. You will answer inquiries, process payments, and maintain positive communication with guests to deliver exceptional service.

The role requires a friendly demeanor, knowledge of hospitality standards, and strong English communication. Some lift and light duties may be required as part of daily operations.

Are you ready to take on the Guest Experience Specialist — Front Desk & Reservations role at Home2 Suites by Hilton?

As a Guest Experience Specialist — Front Desk & Reservations, you will play an important part at Home2 Suites by Hilton in Petoskey, MI, United States.

We invite applications for the Guest Experience Specialist — Front Desk & Reservations position located in Petoskey, MI, United States.

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