Systems Engineer - Field Services

Description

Relocate to Beautiful Northern Michigan – We'll Cover Your Moving Costs!

Join a Leading IT Service Provider as a Systems Engineer in Petoskey/Traverse City, MI

Are you ready for a change of pace and scenery? Imagine a role where your technical expertise is valued, your work-life balance is real, and your weekends are spent exploring the lakes, trails, and charm of Northern Michigan. Centaris is offering relocation assistance to help you make the move to the Petoskey/Traverse City area, where you can thrive both professionally and personally.

As a Systems Engineer, you’ll join a collaborative team environment that’s passionate about delivering exceptional service to our clients. At Centaris, we support small to mid-sized businesses with a full range of managed IT services, including Microsoft 365 and Teams, server and infrastructure support, structured cabling, VoIP/telephony solutions, and more.

• We pay your moving expenses to help you settle in comfortably.
• Enjoy the natural beauty, small-town charm, and outdoor lifestyle of Northern Michigan.
• Join a company with 40+ years of experience, a strong reputation, and a supportive team culture.
• Work on a wide variety of technologies.
• We have a great company culture, collaborative team environment and offer competitive pay and benefits!

The Systems Engineer will spend the bulk of their day onsite at our clients’ places of business addressing their IT issues. They are responsible for analysis, design and support of all physical infrastructure equipment and software related to the clients’ network and server/storage environments. The successful candidate will possess exceptional technical and interpersonal skills, be highly organized and motivated, have a positive attitude and enjoy being part of a dynamic team.

• Designs system configuration, determines hardware, software and functional specifications, and performs system installations.
• Provides advanced technical support, troubleshooting and maintenance.
• Manages and aids in project plan development and execution for server and network infrastructure upgrades.?
• Makes recommendations to clients regarding systems or procedural improvements.
• Communicates with customers as required: keeping them informed of incident progress, following up on assigned tickets to closure.
• Possesses a strong client focus with the ability to communicate technical concepts with clients across all knowledge levels in a positive, clear, and concise manner.
• Maintains thorough knowledge of all tools and services in the Centaris stack.
• Participates in on-call rotation.
• Travels to client sites as needed.

Education and Experience:

Experience preferred but not all necessary.

• Bachelor’s degree, preferably in Computer Science, or Information Systems (or related degree/equivalent combination of work experience).
• Professional IT certifications.
• 7+ years of administrative support experience.
• Troubleshooting and resolving technical issues involving:
  • Server applications such as Active Directory, DNS, DHCP, IIS, group policies, etc.
  • Microsoft’s core business applications (Exchange, SQL, etc.) and operating systems (servers and desktops) as well as line of business applications.
• Knowledge of remote access solutions including VPN, Terminal Services, and Citrix.
• Experience with MS Azure, M365, and O365.
• Experience with SharePoint and Teams.
• Advanced technical support and the ability to troubleshoot at the network level: WAN and LAN connectivity, Layer 2/3 switching, routers, firewalls, and security.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Experience with VMware up to version 7.0

Skills:

The skills listed below are ideal. They are not all required.

• Robust problem solving, and analytical skills.
• Self-motivated with the ability to work in a fast-moving environment.
• Ability to work in a team and communicate effectively.

• Health Insurance
• Disability
• Life Insurance
• 401 K
• Paid Holidays and Time Off

Centaris is an Equal Opportunity Employer. Centaris does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex, gender, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.