Student Employee Information Technology

Position: Student Employee Information Technology - North Central Michigan College
Job Description:

GENERAL DESCRIPTION:

The IT Student Worker position works at the Helpdesk, providing timely support to the campus community. As part of the IT team the IT Student Worker position will work in a collaborative department which strives to give the best IT service possible to the Students, Guests, Faculty and Staff of North Central Michigan College.

Pay: $12.50 per hour

DUTIES:

* Monitor Information Technology Help desk; including tickets; including phone, email, and walk-ins.

* Assist IT staff with various projects as needed.

* Assist IT staff install, update, and maintain hardware and software for computers on campus - Including Macs and PCs.

* Help maintain campus computer Labs

* Provide tier
-1 support for troubleshooting tech related issues

* Perform various clerical tasks

* Other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS:

* Must be a current student at NCMC and enrolled in a minimum of 6 credit hours for Fall/Winter semesters or 3 credit hours for the summer semester.

* Willingness to learn

DESIREABLES:

* Experience with Technology

* Experience with Customer Service

* Phone Etiquette skills

Additional Information:

NON-DISCRIMINATION POLICY

NCMC is committed to providing equal opportunity in campus activities, programs, and employment, and prohibits discrimination based on sex, race, color, national origin, religion, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law. For more information, visit: https://(Use the "Apply for this Job" box below)..html

Application Instructions:

Please complete an application for employment.