Food & Consumables Coach

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tour to Teach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL/Profit‑Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates; assigning duties; setting clear expectations; providing recognition; and promoting a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, builds accountability for and measures progress in achieving results, identifies and addresses improvement opportunities, and demonstrates adaptability while promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. Implements related action plans, utilizes and supports the Open Door Policy, and provides direction and guidance on applying these in executing business processes and practices. Acts with integrity, maintains the highest standards of ethics and compliance, and models Walmart values to support a regenerative company culture.

Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short‑ and long‑term priorities, and considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.

Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

We offer competitive pay as well as performance‑based bonus awards and other benefits: medical, vision, dental, 401(k), stock purchase, company‑paid life insurance, paid time off (PTO), parental leave, family care leave, bereavement, jury duty, voting, short‑term and long‑term disability, military leave pay, adoption and surrogacy expense reimbursement, and more. Additional education benefits through Live Better U are available for full‑time and part‑time associates.

The annual salary range for this position is $65,000.00 – $80,000.00. Additional compensation includes annual or quarterly performance…