ACT Advocate Supports Coordinator

ACT Advocate Supports Coordinator

Location:

Petoskey, MI 49770
Employment Status:
Full‑Time, Non‑Union, Non‑Exempt
Hybrid Eligible:
Community‑Based position
Starting Wage Range: $24.64 – $25.88 per hour

• No cost health, dental and vision insurance options
• 14.2% employer‑paid retirement plan contribution
• Vacation, sick and personal time
• Employer‑paid disability and life insurance

Education: Minimum of a bachelor’s degree in counseling, psychology, social work or a related field. Must be eligible as a Qualified Mental Health Professional (QMHP) and/or hold or maintain professional licensure issued by the State of Michigan.

Experience: One year of experience working with persons with mental illness or similar outreach experience.

Additional: Lived experiences with behavioral health issues are valued. Substance abuse education, certification and/or experience is a plus.

The ACT Advocate works as a member of the Assertive Community Treatment Team to facilitate individuals maintaining or achieving transition to independent living. The role is designed to prevent hospitalization, maximize independence, enhance quality of life, foster employment, and encourage social relationships and community inclusion for adults with high acuity, severe and persistent mental illness, and co‑occurring substance use or complex medical conditions.

• Provides community‑based outreach and psychosocial services as identified in the Plan of Service (POS).
• Responds to emergency needs of individuals assigned to the ACT Program.
• Participates in the development of person‑centered planning and clinical assessments.
• Prioritizes services surrounding hospital or residential treatment center discharge.
• Provides case management functions of assessment, planning, linking, monitoring and advocacy.
• Attends and participates in clinical meetings, POS, and ACT or agency meetings.
• Maintains open and active communication with clients, residential providers, natural supports and community agencies.
• Coordinates the linking of services to include financial, vocational, housing, transportation and medical with other agencies and professionals.
• Uses consultative services of agency psychiatrists and other staff.
• Provides individual and/or group treatment services in accordance with team supervision and credentialing and training.
• Assists with benefits acquisition and advocacy regarding community resources.
• Supports an integrated healthcare focus.
• Participates within the ACT on‑call system.
• Provides complete and timely documentation in accordance with agency policy and procedure and Medicaid requirements.
• Meets direct and indirect service activity expectations.
• Performs other related duties as assigned by supervisor.

Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Requires completion and maintenance of certification in de‑escalation techniques, provided by training.

• Must have own phone and internet for communication and must maintain reliable access to messages.
• Reliable transportation and ability to drive a company vehicle. Must possess a valid Michigan driver’s license and a satisfactory driving record.
• Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
• Supports a philosophy of service delivery that is recovery‑based, person‑centered and culturally competent.
• Working knowledge of general office procedures; ability to type at least 60 words per minute.
• Proficiency in word‑processing on the computer and processing written and dictated reports.
• Must be current in all applicable trainings; provided by NCCMH.
• Must maintain strict confidentiality both during and after work hours.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.