Shuttle Chauffeur Driver

Odawa Casino Resort –
Shuttle/Chauffeur Driver

Report To:
Facilities Manager

Department:
Property Operations

Pay: $15.00 per hour plus tips

Job Code: SHTLDR | Pay Grade: PROP1 | Last Update: 07/19/2024

Transport top executives, personnel, and visitors in a luxury vehicle to destinations outlined in promotions. Drive shuttle bus, mini‑bus, van, car, or lightweight truck to transport clients, trainees, company personnel, or company products. The Shuttle/Chauffeur Driver has substantial contact with guests while transporting for promotional events and prizes.

• Greet all guests and Team Members in a friendly, open manner.
• Conduct oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Drive vehicle from Odawa Casino Resort to assigned Hotels, Motels, Administration buildings, fueling center, or other function areas and back to Casino.
• Assist passengers to enter and leave vehicle; look after passengers’ baggage if necessary; may assist passengers carry their baggage.
• Drive passengers to and from pre‑selected destination(s) back to casino or hotel as outlined in promotion.
• Know all emergency procedures; always ensure passenger safety.
• Be aware of continual updates on changes in traffic laws and CDL requirements if transporting 16 passengers or more including the driver.
• Operate vehicles safely in compliance with all motor vehicle laws and speed limits ensuring the safety of all passengers and utilization of Odawa Casino Resort standards of service.
• Operate radios or similar devices to communicate with Casino and other company personnel.
• Operate cell phone only when the vehicle is in park.
• Be responsible for vehicle presentation, keeping car cleaned, polished, and in appropriate operating condition.
• Clean and service vehicle with fuel, lubricants, and accessories.
• Perform routine safety check of vehicle at the beginning of each shift and ensure the vehicle is clean at all times, inside and out.
• Make minor repairs when needed.
• Keep records of vehicle condition, trips, fuel and passenger receipts.
• Adhere to regulatory, safety, departmental and company policies.
• Be required to perform duties in other positions in transportation to cover call‑ins and no‑shows.
• Attend all meetings as required.
• Complete all required training satisfactorily.
• Always maintain the highest level of confidentiality.
• Work at other properties as needed.
• Perform all other duties as assigned within the scope of the position.

Mission:
We create excitement and memories.

System Access:
None

Applies to Native Americans in accordance with applicable tribal law.

• Must be 21 years or older.
• Must have a valid Michigan Chauffeurs License or Commercial Driver’s License (CDL) with Passenger Endorsement (P).
• Must have an acceptable driving record and be insurable through our insurance carrier.
• Must have knowledge of Michigan Department of Transportation (MDOT) regulations.
• Must have a current or be able to obtain a DOT medical card and keep it up to date.
• Must read, write and speak English fluently.
• Must have basic math skills.
• Must have good knowledge of the local area and roads.
• Must be able to make minor repairs including but not limited to replacing windshield wipers, bulbs, top off oil and windshield wiper fluid, etc.
• Must have excellent verbal communication.
• Must be able to work well and tactfully with both internal and external guests and have excellent interpersonal skills.
• Requires extended periods of sitting and other physical requirements associated with driving a shuttle bus.
• Must be able to work independently…