Director, Continuous Improvement & Business Transformation

Director, Continuous Improvement & Business Transformation Job Description

Posted Tuesday, June 9, 2026 at 6:00 AM

For 95 years, Boelter has been helping our customers create unforgettable experiences. Our focus is to provide unparalleled service and high-quality products. Boelter takes your best and makes it even better.

Boelter participates in every aspect of the restaurant supply, hospitality, and beverage industries. From designing commercial kitchens to delivering barware supplies, from installing food service equipment to staging the perfect tabletop - with our full spectrum of services and products - we bring inspiration to the table.

Leads enterprise-wide continuous improvement and business transformation initiatives to drive operational excellence, scalability, and profitable growth. This role evolves traditional continuous improvement beyond distribution into a cross-functional transformation engine spanning supply chain, commercial operations, and enabling systems.

The Director leads a small but high-impact team and partners with executive leadership to translate strategy into execution through structured problem solving, performance management, and digital enablement.

• Design and deploy a standardized continuous improvement (CI) framework (Hoshin Kanri, Lean, Six Sigma, A3, Kaizen) building on existing capabilities
• Scale visual daily management (VDM), KPI dashboards, and operating rhythms across the enterprise
• Facilitates enterprise-level Kaizen events for processes that have a cross-functional impact on eliminating waste, reducing cycle time, and improving the business.
• Completes strategic projects and continuous improvement events in alignment with the strategic deployment plan (SD).
• Develops and implements a training strategy that will optimize lean processes, practices, policies, standards, and metrics that meet or exceed company business objectives.
• Works cross-functionally with the business leaders of all facilities to identify organizational needs. Train and coach employees on lean and continuous improvement methods.
• Plans and executes the success of Hoshin Kanri, policy deployment projects, and Kaizen workshops through relentless follow-up.
• Develop and manage transformation roadmaps with clear milestones, ownership, and financial impact
• Foster a culture of accountability, problem-solving, and continuous improvement

• Bachelor's degree in engineering or business-related discipline. Equivalent education and experience may be considered.
• 10+ years of experience in operations, supply chain, or business transformation
• Proficiency in Change Management methodologies to overcome people's resistance to change
• Proficiency in analyzing data to drive action.
• Excellent communication and interpersonal skills.
• Proficiency in continuous improvement methodologies such as Hoshin Kanri, Lean, Six Sigma, Kaizen, and Define, Measure, Analyze, Improve, and Control (DMAIC).
• Strong working knowledge in statistical process control, error proofing, value stream mapping, visual management techniques, and failure mode and effects analysis.

At Boelter, we care about our associates. We are pleased to offer a comprehensive suite of benefits that are designed to promote and support total well-being for you and your family.

Associates working a minimum of 30 hours per week are eligible to enroll in our benefit programs. Coverage begins the first of the month following hire date for those that enroll in:

Short-Term Disability coverage is provided via salary continuation at a rate of 60% of your base salary. You are eligible for this coverage after one year of employment.

401(k) contributions can start as soon as the first payroll of employment and include a company match.

You can also take advantage of Associate Perks immediately such as Paid Time Off and associate discounts at our stores.