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Customer Experience Tech Support Specialist

Job in Pewaukee, Waukesha County, Wisconsin, 53072, USA
Listing for: DR Power LLP
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 58000 USD Yearly USD 42000.00 58000.00 YEAR
Job Description & How to Apply Below

Generac in Pewaukee, Wisconsin, is seeking a Customer Experience Technical Representative to deliver a best-in-class customer experience by offering technical and non-technical support. You will serve as the main point of contact, guiding customers through issues and ensuring timely resolution.

Key duties include handling inquiries via phone, email, chat, and other channels; troubleshooting technical/product concerns; providing accurate information and recommendations; and documenting

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