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IT Support Desk Technician II - MSP for Multiple Clients

Job in Pewaukee, Waukesha County, Wisconsin, 53072, USA
Listing for: Heartland Business Systems
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Heartland Business Systems seeks an IT Services Specialist to deliver desktop and application support, basic server administration, networking and firewall maintenance within our managed services team. You will support multiple Heartland customers in a fast-paced environment and blend technical skills with strong customer service.

The role involves ticketing, proactive maintenance, remote support, and collaboration with field engineers, with after-hours rotation and adherence to SLAs.

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