Public Engagement Program Manager

• Develop, enhance, and execute comprehensive public engagement programs aligned with ATC’s business priorities and infrastructure initiatives
• Create communication strategies supporting project development, approvals, construction, and long-term stakeholder relationships
• Help communities understand the value of transmission infrastructure investments and their role in maintaining a reliable electric grid
• Oversee and optimize ATC’s digital communications ecosystem, including websites, social media platforms, and digital engagement channels
• Develop integrated digital campaigns that increase stakeholder awareness and engagement
• Ensure communication channels meet accessibility standards and deliver exceptional user experiences
• Develop strategic content for diverse audiences and translate complex technical, regulatory, and industry topics into clear, engaging messages
• Lead editorial planning and content development across articles, videos, infographics, presentations, and stakeholder-facing materials
• Support engagement with communities, customers, policymakers, regulators, industry organizations, and other key stakeholders
• Develop communication programs that enhance transparency and trust
• Assist with issue management communications and reputation-building initiatives
• Use analytics, engagement data, and performance metrics to evaluate communication effectiveness
• Build dashboards, reporting frameworks, and scorecards to guide decision-making
• Continuously improve strategies based on measurable results and audience insights

• Experience developing and executing digital communication strategies
• Strong content creation, storytelling, and editorial planning expertise
• Experience managing website content strategy and digital platforms
• Demonstrated success establishing social media strategy, followership, and engagement
• Track record communicating complex information in clear and engaging ways
• Strong stakeholder engagement, community relations, or public affairs experience
• Experience using communication metrics and analytics to inform strategy
• Ability to collaborate across technical and non-technical teams
  
  Exceptional written, verbal, and presentation communication skills
• Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, Digital Media, Political Science, Public Affairs, or a related field

Demonstrates expertise in developing and executing digital communication strategies, with a strong focus on content creation, stakeholder engagement, and analytics-driven decision-making. Proficient in translating complex information into clear messages for diverse audiences while ensuring accessibility and user experience.

• Digital Communication Strategy Development
• Content Creation and Editorial Planning
• Stakeholder Engagement and Community Relations
• Social Media Strategy and Management
• Communication Metrics and Analytics

• Digital Communication Strategy
• Content Creation
• Editorial Planning
• Website Content Management
• Social Media Strategy
• Communication Metrics Analysis
• Performance Metrics Evaluation
• Dashboard Development
• Reporting Frameworks
• Stakeholder Communication

• Storytelling
• Collaboration
• Exceptional Written Communication
• Verbal Communication
• Presentation Skills

• Public Engagement Programs
• Transmission Infrastructure
• Electric Grid
• Community Relations
• Public Affairs
• Transparency
• Trust Building
• Issue Management
• Stakeholder Relationships
• Accessibility Standards

• Digital Engagement Channels
• Social Media Platforms
• Websites
• Analytics Tools
• Content Management Systems