Account Manager - Construction

Job Summary

The Account Manager serves as a high value add consultant for end customers to leverage Werner products and services while seeking win‑win outcomes to achieve long‑term business partnerships.

• Manage designated book of business to achieve profitability goals relative to annual operating plan (AOP).
• Conduct sales visits with existing and prospective customers.
• Prospect new opportunities through networking, cold calling, and other lead generation techniques.
• Understand and identify customer needs and communicate value propositions.
• Leverage disciplined sales process and customer relationship manager (CRM) to document sales pipeline and develop / manage sales forecast.
• Manage the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting, and closing.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale.
• Collaborate with cross‑functional teams, including Customer Service Representatives and Product Management, to communicate and implement commercial strategies.
• Develop and maintain relationships with key vendors.
• Collaborate with Product Management teams to develop and maintain complex vendor relationships.
• Attend relevant trade shows and host relevant customer events; collaborate with Marketing with planning process as required.

• Bachelor's degree in Marketing, Sales, Business, or related field OR 3-5 years of customer service and sales experience in lieu of a degree.
• Intermediate proficiency with Microsoft Office Suite.
• Must have and maintain a valid driver's license.
• Ability to travel regularly through assigned territory. Some overnight travel is required.

• At least 5 years of related outside account management in a business‑to‑business setting is highly preferred.
• Experience leveraging disciplined sales process.

• Medical, Dental, and Vision Insurance
• Short & Long‑Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave

Werner is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants are notified of their rights pursuant to federal employment laws.