Serv Dept Admin Assistant; CMD

Position: Serv Dept Admin Assistant (CMD-505)
Job purpose

The Service Department Administrative Assistant will perform all aspects of tasks associated with inside service, sales and parts department that meet with the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations. This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.

Duties and responsibilities

Perform necessary administrative tasks for Service and Parts Department Perform necessary tasks required for maintaining Parts inventory

Review and resolve inventory issues

Assist in making necessary decisions for daily operations

Perform other duties as assigned

Qualifications

Must have 1 year previous Department Administrative Assistant GED or High School Diploma Prefer bilingual (English/Spanish) speaking and writing skills

Mechanical background or knowledge preferred

Knowledge, Skills, and Abilities Must have good phone etiquette, and be able to manage a multi-line telephone

Must meet goals and objectives set forth by the company

Must conform to company policies and procedures

Must have a current driver’s license and acceptable driving record per WPI insurance carrier standards

Must have the ability to work flexible hours and days

Must have the ability to type 25 words per minute

Must be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)
Must be dependable and able to work independently

Must have customer service experience

Must maintain good client relations

Must maintain professional appearance

Must promote and maintain a clean, neat and safe work environment

Must have the ability to effectively operate various types of office equipment, including but not limited to computer, fax, printer and telephone system

Must able to protect the company assets and interest

Working Conditions:

Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.Weekend hours as necessary.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En EspanolWPI es una instituci n EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomacion genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
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