Recreation Center Receptionist Part-Time

Part-time Recreation Center Assistant – Responsibilities

Please note:

this is a part-time position.

Under direct supervision from the Recreation Facilities Supervisor, the employee is responsible for providing customer service and enforcing policies, as well as performing a variety of administrative and clerical tasks relating to the Recreation Center. This role involves frequent daily contact with the public and City employees in person and by phone. It serves as the first point of contact for people entering the Recreation Center.

• Answer front desk phones and route calls to appropriate parties within department offices; respond to routine inquiries regarding parks, programs, and the recreation center.
• Act as the first point of contact for visitors to the department; greet visitors courteously, address routine inquiries, or direct visitors to appropriate personnel.
• Accept and process membership applications and payments; assist co-workers with program registration processes.
• Perform daily patron equipment checkout by procedure.
• Uphold facility rules, regulations, policies, and procedures.
• Assist with maintaining daily cleanliness of the Recreation Center.
• Other duties as assigned by supervision/management.
• Close working situations with the Parks portion of the department.
• Other related or unrelated duties as assigned.

Formal

Education:

High School Diploma or equivalent, and/or college level courses.

Relatable

Work Experience:

N/A

Training (Licenses(s) and/or Certification(s): N/A

Preferred Qualifications: CPR, First Aid, and AED certifications. 1 or more years of customer service experience.

Disclaimer:
Applicants may substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience to meet minimum requirements. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Skill in utilizing a personal computer and software programs, including Windows and Microsoft Office applications.
• Ability to interact professionally with guests and recreation center members.
• Ability to communicate clearly and effectively, both verbally and in writing, and to manage time and tasks efficiently.
• Ability to understand and follow verbal and written instructions.
• Ability to interact professionally under stressful conditions.
• Working proficiency with common office equipment (multi-line phone systems, copiers, fax machines, and personal computers) and with software applications, including Windows and Microsoft Office applications.

• Sitting and standing to perform essential functions in an indoor/recreational facility.
• Visual acuity, speech, and hearing; hand-eye coordination and manual dexterity to operate office equipment.
• Varying hours, may include early morning, evening, and weekend hours (position designed to work 19 hours or less per week).
• Exposure to large crowds and noises.
• Frequent reaching, stooping, bending, and traveling between offices.
• Constant viewing of computer screen.
• Repetitive hand and wrist movements.
• Occasionally lifting, pushing, pulling, and dragging boxes and equipment up to 35 lbs.