Office Manager

Job Description

At Smile Patrol Pediatric Dentistry, our team is committed to providing children with gentle, compassionate, and exceptional dental care. We focus on education, prevention, and creating a positive dental experience that encourages lifelong oral health.

We are seeking caring, energetic professionals who are passionate about pediatric dentistry and enjoy working in a team-oriented, family-focused environment. Team members collaborate to educate patients and parents, provide personalized care, and ensure every child feels safe and comfortable during their visit.

Joining Smile Patrol Pediatric Dentistry means working alongside a skilled, supportive team where your contributions are valued, your professional growth is supported, and your work makes a real difference in the lives of children and families. Staff benefit from ongoing education, access to modern technology, and a workplace culture dedicated to excellence, compassion, and teamwork.

Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience.

• Dental Office Manager Experience 1 - 2 years [required]
• Dentrix Ascend experience highly preferred
• Ability to delegate tasks effectively
• Proactively manage performance expectations
• Prioritization of competing commitments and initiatives
• Ability to manage up, across and down effectively
• Strong verbal and written communication
• Leadership and management experience

Monday - Friday 8 AM - 5 PM

• Post insurance and patient payments, verify insurance, and appeal denied insurance claims
• Check in patients and preparing and presenting simple treatment plans
• Complete end of day
• Run daily, weekly, and monthly reports from practice management system
• Conduct daily huddle meetings
• Establish schedules and work assignments for team members according to workload, space, and equipment
• Identify problems, provide training to team members, and deliver feedback
• Maintain Practice Management System to store accurate data and produce reports.
• Authorize expenditures to budget.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.