Patient Service Specialist - Medical Front Office
Listed on 2026-03-11
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Healthcare
Healthcare Administration, Medical Receptionist -
Administrative/Clerical
Healthcare Administration, Medical Receptionist
Baylor Scott & White Institute for Rehabilitation
Austin, TX (Pflugerville)
Patient Service Specialist (PSS) - FloatHours:
vary Mon‑Fri between 7 am – 7 pm; PRN (as needed)
North Austin Float – Candidate will be required to travel to multiple outpatient clinics. Area of coverage:
Liberty Hill, Steiner, North Austin, Pflugerville.
PRN rate: $21.00 per hour.
Seeking someone who is organized, adaptable, and works well with others or independently. Candidate will be required to travel to other locations as needed. They will provide outstanding customer service and get things done. Responsibilities include processing referrals, scheduling patients, completing the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other tasks as needed.
Responsibilities- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre‑authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
- HS diploma or GED required
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
#BSWIR-Outpatient
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