CRM Analyst

Overview

Salary: $79,600.00 - $/Yr

Job type: Full Time

Resume required: Yes

Posted date:

Rosendin offers meaningful career growth, ownership opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan, and more on high-profile projects across the nation.

What you’ll do and next opportunities are described below.

• Oversee ongoing data quality management and system maintenance.
• Monitor and maintain CRM data accuracy, consistency, and integrity.
• Support data cleanup, validation activities, and continuous improvement efforts.
• Perform daily CRM administration (user setup, training, production support, troubleshooting, and data maintenance).
• Collaborate with Business Users and IT to gather, analyze, and document requirements for CRM enhancements, offering technical guidance where appropriate.
• Support communication, training, testing, rollout, and ongoing maintenance of new features, system improvements, and issue resolutions.
• Maintain up-to-date versions of manuals, templates, and training resources.
• Assist in managing functional areas related to data governance and reporting.
• Partner with business units, the CRM team, and IT to refine workflow processes, establish standards, and drive system efficiency.

The duties and responsibilities above describe the general nature and scope of work for this position and are not a complete listing; other duties may be assigned based on evolving needs.

• Quick learner/adaptable
• Experience with data: maintenance, migration, management
• Understanding of CRM business workflows
• Strong knowledge of Microsoft Excel and other Microsoft Office products
• Attention to detail and diligent follow-up skills
• Effective oral and written communication to define problems and present solutions
• Comfort and ease in building positive working relationships

• 0-2 years of professional experience
• 1+ years of CRM experience is preferred
• Bachelor’s degree in Business, Communications, Computer Science, Marketing or related field
• Bootcamps and certifications demonstrating continuing education
• Proficient in all Microsoft Office applications

• Up to 15% travel required

• General work environment with indoor office work; occasional site conditions
• Noise level usually low to medium; can be loud on job sites
• ADA compliance and reasonable accommodations available
• Occasional lifting up to 30 lbs

Rosendin is committed to equal opportunity employment. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age, or other protected categories under applicable law.

• ESOP - Employee Stock Ownership
• 401 K
• Annual bonus program based on performance
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans
• Charitable Giving Match with Rosendin Foundation

Pay Range
$79,600.00-$ Annual

The pay range reflects expected compensation for candidates meeting listed qualifications. Final pay may vary by location, experience, skills, and education.

Rosendin Electric is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Job reference: JR104385-GE0003