Web & Graphic Communications Specialist

It's a great time to be in Pflugerville
! The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values:
Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork. All City of Pflugerville employees, both full‑time and part‑time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more! Most City job postings remain open for 30 days, though some may be extended.

Hiring managers typically begin contacting applicants within 1–30 days, but in some cases, contact may occur up to 60 days after posting. If selected for an interview, you will be contacted directly by the hiring manager. Applicants who do not meet the minimum qualifications will usually receive a notification within 30–60 days. If you have not heard back after that timeframe or have questions about your application, please contact People & Culture.

• This role will not be filled prior to September 1st
  * Under general administrative direction, the Web and Graphic Communication Specialist is responsible for the design, development, and management of the City of Pflugerville websites. This position is responsible for coordinating with all city departments the timely update of content to the City’s websites and training department-level web editors. Create design content to expand communication resources for outreach externally to the community and internally to staff using existing and new technology and media.
  
  Create web banners and graphics to convey communications messages. Responsible for coordinating the timely update of content to the City’s website because website visitors are seeking accurate information; expand communication resources for outreach to the using existing and new technology. Support communications team messaging and campaigns. Create user‑centered designs that enhance usability, accessibility and overall satisfaction with city services.

• Oversee the City’s 9 public websites and management of city Intranet and management systems including (Use the "Apply for this Job" box below). and subsites,   This position will also create new sites for city festivals and communication initiatives. Serve as liaison to third‑party website vendors, content management system providers (Civic Plus) and web hosts. Maintains web content creation across multiple platforms. Designs webpages for accessibility and usability. Develops plan for organization’s online presence, based on city priorities, policies, goals and user activities.
• Build and maintain city intranet on SharePoint through coordination with the People and Culture Department.
• Keep digital content current:
  Works closely with all departments to maintain up‑to‑date content on city websites and digital media communications systems. Offer ongoing training for internal web editors. Assigns, trains and reviews the work of others. Conducts regular audit of the City’s pages and links.
• Coordinate routine meetings and quarterly training workshops to highlight features and web trends for the communications department. Archive outdated and expired information in compliance with record retention laws. Troubleshoot website errors. Introduce new ideas to keep  and city partner sites innovative, informative and engaging. Ability to create new designs and ideas for festival websites and the city homepage.
• Accessibility:
  Ensure that Pflugerville has a well‑designed, unified, consistent and accessible website characterized by interactive services and editorial integrity. Ensures web pages follow WSC3 website policies and ADA guidelines. Maintain mobile compatibility. Serve on the City Accessibility Team.
• Support public information efforts:
  As part of the Communications Department, this position will support digital needs for city festivals and events. Supports Communications Director by posting emergency announcements to the website upon demand. (Traffic and accident alerts, hazardous weather).
• Assist in the development of templates in city marketing consistent with city…