Make Technician- Livano Pflugerville

Position Summary:

Performs make-ready and apartment turnover work to ensure vacant apartment homes are clean, safe, functional, and prepared to meet Company standards before new resident move-ins. Completes punch-list repairs, interior touch-ups, fixture and hardware replacement, basic maintenance, cleaning support, and final readiness checks while maintaining curb appeal and supporting the on-site service team.

Key Responsibilities:

• Journey Visionary:
  Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.

• Passion & Innovation:
  Deeply understanding issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.

• Organizational Ambassador:
  Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.

• Project Management:
  Create and maintain clear and sequenced plans to successfully launch projects.

• Change Management:
  Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.

• Community Service:
  Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry-related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.

Essential Duties and Responsibilities:

• Maintains predictable attendance and punctuality and performs the physical requirements of the position in accordance with Gallery Residential policies and expectations.

• Provides respectful customer service when interacting with residents, prospects, vendors, and team members and protects resident belongings and property while working in apartment homes.

• Complies with Company safety and risk-management policies, required training, OSHA-related requirements, and applicable laws; promptly reports accidents, incidents, hazards, and unsafe conditions.

• Uses materials and supplies responsibly, follows manufacturer instructions for tools and equipment, and supports cost-control efforts by minimizing waste and preventing damage.

• Assists with grounds, common areas, amenities, trash removal, pressure washing, light cleaning, and other property upkeep when needed to support overall community appearance.

• Completes assigned documentation and updates work-order or property-management systems accurately and promptly so vacancy status and completed work can be tracked.

• Keeps tools, equipment, supplies, shop areas, and vacant units organized and secure; tracks materials used and communicates supply or inventory needs to the Service Director.

• Identifies maintenance conditions involving plumbing, electrical, HVAC, appliances, flooring, carpentry, life-safety systems, pest control, or other specialized work and promptly refers work outside the position’s training or authorization to the Service Director or appropriate vendor.

• Assists with cleaning and detailing vacant apartment homes as needed, including removing debris and ensuring kitchens, bathrooms, closets, floors, patios/balconies, and other areas are ready for final inspection.

• Completes interior touch-up work that may include patching minor drywall damage, painting and touch-up painting, caulking, and other finish work needed to restore the apartment home to Company standards.

• Performs basic apartment turnover repairs and replacements, including items such as door hardware, cabinet hardware, blinds, screens, caulking, light bulbs and fixtures, smoke/CO detector batteries, air filters, toilet seats, and other minor components within training and authorization.

• Performs pre-turn and final inspections of vacant apartment homes and completes assigned punch-list items; promptly communicates additional repair needs, damages, or conditions requiring supervisor or vendor attention.

• Completes the make-ready process for vacant apartment homes within established property timelines so homes are prepared for leasing and new resident move-ins.

Work Hours (may vary by state or location):

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site. The Make Ready Technician must be able to work a flexible schedule based on community turnover needs, which may…