DPS - DLD - Assistant Manager, Reg Ops

This position is open to current Driver License personnel classified as a DL Supervisor or higher.

A complete updated application with DPS history is required.

Weekend work may be required, on occasion.

This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In

GENERAL DESCRIPTION: Perform routine (journey-level) managerial work administering the daily operations and activities in a Regional, District or Sub-district Driver License Division. Work involves providing administrative assistance to the Regional Manager; supervising and conducting special investigations; and supervising work of others;
May serve as Regional Operations Manager during periods of absence. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position.

(Use the "Apply for this Job" box below). Crosswalk/.pdf

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

• Perform as assistant to the Regional Operations Manager or, as a direct line supervisor, as assigned.
• Manage the operation and administration of Driver License Regional Operations district or region; assign work to subordinates; make recommendations on employee matters, update policy, and/or enhance services.
• Act as advisor to Regional Operations Manager; attend staff meetings; may conduct staff meeting.
• Consult and advise staff on policies, procedures, rules, and regulations for department and district operations.
• Consult with Division managers on training; plan, design, and develop methods to assess and evaluate effectiveness of training. Develop and administer formal district training programs; perform as instructor at recruit, in-service, management and supervisory schools, and schools and courses conducted by other agencies.
• Respond to technical guidance or resolution requests regarding traffic, driver/commercial license laws, federal regulations, Department policies and procedures, other law enforcement agencies, private firms, and general public.
• Develop and supervise implementation of funded federal programs.
• Supervise the administration of safety responsibility services in assigned area.
• Supervise and assist in employee recruitment; interview applicants and conduct employment tests and investigations; serve on employment and promotional interview boards.
• Represent Regional Operations Manager on personnel investigations, or when performing liaison with industry, city, county, federal officials, and civic leaders throughout the district or region.
• Conduct frequent inspection trip; check performance and conditions in the supervisor areas.
• Initiate, develop, and present public safety education programs as assigned.
• Deliver speeches to organizations/groups interested in driver license, false identity recognition, and related subjects.
• Confer with local law enforcement agencies, court officials, and others concerning departmental activities.
• Answer inquiries concerning driver license statutes, departmental policies and services, etc.; process complaints, initiate and conduct investigations, evaluate findings, and recommend appropriate actions.
• Assist schools with driver education programs; investigate commercial driving and public schools, as requested by Texas Department of Licensing and Regulation, and report findings and recommendations.
• Plan and assist in conducting staff conferences, collect data on district activities, prepare reports, check and authorize expense accounts, review reports submitted by subordinates; and maintain all reports and records for district.
• May serve as district property officer; requisition, receive, store, disburse, and account for district supplies and equipment; maintain inventories, conduct annual inventory, assist with annual budget, and maintain records of expenditures.
• Attends work regularly and observes work hours in accordance with agency leave and attendance policies.
• Perform related duties as assigned

Education - Graduation from an accredited four-year college or university with a major in business management, personnel administration, or related field.

Experience - Minimum of two (2) years’…