Sales Manager

Overview

This individual will provide leadership in motivating, managing, and evaluating the sales team members. They will develop and implement the sales plan and maintain a customer relationship process in an effort to achieve lasting brand and store loyalty.

$90,000 - $110,000 / year

• 100% bonus potential
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

• Demonstrate leadership in all aspects of the store.
• Direct and motivate a professional sales team to accomplish the company’s objectives.
• Manage the activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.).
• Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
• Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns.
• Coach and mentor sales team on the following topics; including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.
• Create and monitor annual sales department benchmarks and budget, in alignment with the organization’s financial and operational objectives.
• Ensure customer satisfaction. Work with the sales team to know the customer’s current and future expectations and work with all store departments to resolve customer concerns.
• Lead the sales team to effectively understand and use manufacturers’ products and programs to attain acceptable market share levels.
• Manage inventory and assets.
• Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
• Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
• Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
• Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

• Previous supervisory/management experience
• Industry and/or heavy equipment retail sales experience
• Solid understanding of local market conditions
• Excellent customer service skills
• Excellent oral and written communication skills
• Strong computer skills
• College degree preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

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