Supervisor, RMA

• The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily.
• Conducts staff meetings to review daily/weekly work activities.
• Ensures the development of systems and procedures for managing operations in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members.

• Must have a High school diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment
• 1 year experience in a supervisory role
• Preferred:
  Prior MHE certification / knowledge of basic MHE operation
• Satisfactory completion of a forklift training program
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)
• RF Scanners WMS functions
• Must be fluent in English (reading, writing, verbal).

Demonstrates expertise in operations management, including labor management, productivity optimization, and staff training. Proficient in logistics and distribution processes, with a focus on implementing cost-saving measures and efficient operational systems.

• Operations Management
• Logistics Experience
• Supervisory Experience
• MHE Certification
• Microsoft Office Proficiency

• Labor Management
• Product Slotting
• Cost Savings Implementation
• RF Scanners
• WMS Functions

• Communication
• Team Leadership
• Training and Development

• Forklift Training Program
• MHE Certification

• Logistics
• Distribution
• Operations Procedures
• Productivity Goals

• Microsoft Excel
• Microsoft Word
• Microsoft Power Point