Veterinary Receptionist - White Rock Veterinary Hospital

Overview

White Rock Veterinary Hospital serves the Pflugerville community since 2001 as a full‑service clinic for Small Animal and Exotic pets. We provide advanced testing, diagnostics, surgical procedures, and urgent care, with a focus on high‑quality, comprehensive veterinary care. Our facility offers opportunities for mentorship, professional growth, internal specialty consultations, and a dynamic caseload in a setting that values thorough medical attention.

Located in Pflugerville, Texas, near Austin, the practice combines stability with access to a vibrant region.

• Be the Director of First Impressions: manage a multi‑line phone system, greet clients with a positive attitude, and reflect our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure the best care for every pet.
• Embody Compassion and Empathy: be a calming presence for clients, showing empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice with the resources of a larger network. The focus is on investing in you so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: a competitive hourly rate or salary based on experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to the Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and additional protections such as Life Insurance and Disability coverage.
• Commitment to Growth: opportunities for professional development, including educational assistance for AVMA‑accredited veterinary technician programs.
• The Power of a Network: join a nationwide community of veterinary professionals for collaboration and growth.
• Valuable Perks: discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Teladoc access for doctors.

Mission Pet Health was founded by veterinarians to empower local practices with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams so they can focus on medicine, patients, and team culture. Learn more at

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and aims to be the best place to work in veterinary medicine. We are recognized as a 2025 "Most Loved Workplace" and rank highly in national and veterinary care categories.

Reasonable Accommodations: Applicants with disabilities may request reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.