Leasing Consultant - Residential

Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

Leasing Consultant, 2023 build, 334 units

The Leasing Consultant is responsible for creating a positive and welcoming environment for prospective and current residents. This role focuses on leasing apartments, conducting property tours, and assisting with resident relations. The Leasing Consultant plays a key role in achieving occupancy goals while representing Decron Properties with professionalism and enthusiasm.

• Greet and assist residents, prospective residents, and vendors with professionalism and courtesy. Respond to inquiries via phone, text, email, and in person
• Conduct property tours, highlighting community features, available units, and apartment amenities
• Explain lease terms, pricing, policies, and application procedures clearly and accurately
• Assist applicants through the leasing process, including screening, income requirements, applicable fees, and documentation
• Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees as applicable, and co-applicants
• Maintain an up-to-date knowledge of available units, rental rates, occupancy, and current promotions
• Follow up with prospects and maintain strong, consistent communication to maximize leasing conversion rates
• Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies
• Support marketing efforts, including posting online ads and distributing materials, and social media content
• Assist in organizing resident events and fostering a positive community atmosphere
• Address resident questions and elevate complex issues to the Community Manager when necessary

• Assist with community inspections and curb appeal checks
• Participating in team huddles
• Support move-in and move-out processes
• Back up team members as needed
• Other duties as assigned

• High school diploma or equivalent
• 1+ years of customer service, sales, or administrative experience
• Excellent interpersonal and communication skills
• Strong organizational skills and ability to multitask
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Ability to work weekends and a flexible schedule as needed
• Professional appearance and demeanor
• Comfortable using property management systems and technology tools

• Previous experience in multi-family residential leasing
• Familiarity with Yardi, App Folio, or similar property management software
• Bilingual in English and Spanish or another language commonly spoken in the area

• Combination of office and on-site apartment tours
• Frequent walking, standing, and climbing stairs during property tours
• Ability to lift up to 25 pounds
• Ability to work both indoors and outdoors in varying weather conditions

All team members are expected to uphold and model our core values:

• Integrity – We do what's right, even when no one is watching.
• Community – We foster collaboration and connection with those we serve.
• Joy – We bring positivity and appreciation to our work.
• Pride – We take ownership and celebrate a job well done.
• Personal Responsibility – We hold ourselves accountable to commitments and results.
• Continuous Improvement – We embrace feedback, learning, and innovation.

Decron Properties is an Equal Opportunity Employer. We…