Fire Service Account Executive

Overview

Convergint is looking for a full-time, enthusiastic, results-driven Fire Service Account Executive to join our culture. In this role, you will prospect and cultivate new relationships, gain an understanding of customer needs, and secure service sales opportunities. As a Fire Service Account Executive, you are part of a dynamic sales team that supports growth for both you and Convergint.

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.

With 20 years of proven growth and performance, our mission is to be our customers’ best service provider. We value diversity and operate on a foundation of values and beliefs that drive our culture. We take pride in protecting the lives and assets of our customers and their communities with our solutions.

The Service Account Executive generates new Customer Support Program service agreements (CSPs) through new account acquisition and growth of net new service agreements in existing accounts. Growth through new logo capture is essential. You will also sell CSPs to existing customers and renew, upsell, and cross-sell into other service product segments. You will build customized solutions from an extensive suite of service offerings and sell to buying groups such as CIOs, VPs, Directors of Facilities/Security, Procurement, and others.

• Develop Pipeline: Work with decision makers to assess need, gain agreement on a business case, explain why we are uniquely qualified, and establish a decision time frame. Expected results:
  Pipeline is 3:1 over target.
• Proposal Construction: Construct winning proposals that include the quote, business case, and rationale for our qualifications. Expected Results:
  Proposals clearly present the business case and why we are uniquely qualified.
• Presenting & Closing: Present proposals to decision makers and address objections related to timing, price, and competition. Expected Results:
  Final negotiations lead to timely go/no-go decisions.
• Market Focus: Identify, prospect, and develop pipeline for assigned markets/geographies. Expected results:
  Pipeline reflects opportunities in the assigned areas.
• Solution Focus: Identify and develop pipeline for assigned service solutions, including maintenance services, SAAS solutions, and managed services.
• Collaborate with Subject Matter Experts: Work with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners to create and deliver winning proposals. Expected results:
  Business case and solution lead to winning proposals.
• Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected results:
  High customer satisfaction while meeting revenue and profit targets.
• Establish and Measure Market Awareness: Develop market awareness through networking, impactful presentations, industry events, and involvement in industry associations. Expected results:
  Generate new pipeline opportunities.
• Perform other duties and responsibilities as requested or required.

If you are the successful candidate, you excel at creating and closing opportunities using a consultative selling approach. You are a sales professional with a hunter mentality, skilled at generating leads through cold calling, research, networking, and territory management. You have a proven history in selling through the full sales cycle and collaborate well with cross-functional teams. Key attributes include:

• Strong problem-solving ability
• Motivated, driven and results-oriented
• Desire to learn, understand, and apply service solutions to customer challenges
• Ability to build customer confidence and cultivate relationships
• Ability to work autonomously and as part of a team
• Proactively source opportunities
• Ability to adapt to…