Records Clerk

Your role as a Records Clerk

As a Full-Time Records Clerk with the City of Pharr, you will perform a diverse range of responsibilities essential to operations. Daily tasks include typing comprehensive reports such as offense reports, affidavits, and complaints, and preparing defendant folders containing documents like arrest reports, rap sheets, and fingerprints. You will engage with the public, providing copies of reports, issuing receipts, and processing payments while efficiently managing the flow of visitors to the police department.

Daily filing and logging of reports will ensure accurate documentation and accessibility.

You will also address telephone inquiries for limited information from the public and law enforcement agencies, contributing to a customer‑centric environment.

To thrive as a Full-Time Records Clerk, a strong foundation in clerical procedures and systems is essential. Candidates should demonstrate proficiency in word processing, file management, and recordkeeping, along with exceptional time management to handle multiple tasks efficiently. A solid grasp of the English language, including spelling, grammar, and composition rules, enables the production of accurate and professional documentation.

Familiarity with key software applications—such as Microsoft Office (including Excel, Word, and PowerPoint), Gov QA, and Windows XL—is crucial for daily responsibilities. The ability to navigate these tools will streamline processes and enhance communication within the department. Strong interpersonal skills will support interactions with the public and colleagues, ensuring a customer-focused experience aligned with professionalism and innovation.

Knowledge and skills required for the position include:

• Knowledge of clerical procedures and systems such as word processing, file management, recordkeeping, time management, and other office procedures and terminology.
• Knowledge of the structure and content of the English language, including spelling, grammar, and rules of composition.
• Knowledge of computer software:
  Microsoft Office, Microsoft Excel, Word Perfect, Microsoft PowerPoint, Gov QA, and Windows XL.

If you think this job aligns with your goals, we look forward to meeting you. Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.