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Call Center Training Lead Customer Excellence

Job in Pharr, Hidalgo County, Texas, 78577, USA
Listing for: CP360
Apprenticeship/Internship position
Listed on 2026-05-10
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Call Center Training Lead for Customer Excellence
CP360, located in Pharr, Texas, is seeking a Call Center Trainer responsible for designing and delivering training programs for call center agents. The role involves leading new hire training, developing materials, and offering ongoing training to improve performance. Candidates should have at least 1 year of experience in call center training, strong communication skills, and the ability to translate complex information into clear training content.

Open availability for on-site work in a fast-paced environment is required.
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