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Call Center Team Lead: Growth, Coaching & Impact
Job in
Pharr, Hidalgo County, Texas, 78577, USA
Listed on 2026-07-31
Listing for:
CP360
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Contact Point
360 in Pharr, TX is seeking a Team Leader to guide a call center team toward operational excellence. You will coach, mentor, and monitor KPIs while driving performance and ensuring timely escalations and strong customer focus.
Ideal candidates have at least 1 year of supervisory experience, excellent communication, and proficiency with Excel. Bilingual Spanish is strongly preferred. We offer health, vision, PTO and growth opportunities in a people-first environment.
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